UTHealth Houston Professional Building to remain closed through Tuesday, July 2
The UTHealth Houston Professional Building, 6410 Fannin St., will remain closed through Tuesday, July 2, due to a loss of utilities. Patients will be rescheduled as soon as possible.
UTHealth Houston Professional Building Closed July 1
The UTHealth Houston Professional Building, 6410 Fannin St., is closed on Monday, July 1, due to flooding in the basement and a power failure.
The university is open and operational
Critical Systems Back Online
As of 2:30 p.m. CT, IT has confirmed that all of UTHealth Houston’s critical systems in the primary data center are online, and service has been fully restored.
University Housing evacuated
Building 27 in Phase 1 University Housing has been evacuated by UT Police due to an apartment fire caused by a lightning strike. Damage appears to be limited to one apartment, but building residents are asked to avoid the area while crews assess the situation. No injuries are reported at this time.
IT is addressing challenges with Service Now, Microsoft Teams
Service Now is inaccessible to some users or operating very slowly.
Microsoft Teams is experiencing technical issues. The issue is widespread, affecting Microsoft Teams users across North and South America.
Affected users may notice the following issues:
- Login issues
- Missing chat messages
- Chat message loading failures
- Media viewing and downloading failures
- Delayed chat messages
- Delayed call recordings
- Delayed read receipt notifications
Microsoft is diligently working to address these issues and restore normal functionality as quickly as possible. If you have any questions or need assistance, please contact your LAN Manager or the UTHealth Houston IT Solutions Center at ITSolutionsCenter@uth.tmc.edu or 713-486-4848.
Delayed opening Tuesday, Jan. 16
For the safety of our students, faculty, and staff, UTHealth Houston will have a delayed opening on Tuesday, Jan. 16.
Students will begin at noon, and are asked to check with individual schools for more information.
Employees will begin at 10 a.m., and are asked to refer to the employee guide on adverse weather events.
Clinical staff working at our hospital affiliates, UT Physicians, UT Dentists, or the UTHealth Houston Behavioral Sciences Campus should check in with their supervisors.
Additional details may be found in the email sent to all students, faculty, and staff on Monday, Jan. 15, or on the intranet.
Cold weather expected for Houston Jan. 14-17
The National Weather Service anticipates freezing temperatures affecting Houston from Sunday, Jan. 14, through Wednesday, Jan. 17.
There is a low chance of precipitation, but the ambient temperatures can potentially impact particular UTHealth Houston buildings. Environmental Health and Safety has coordinated with Facilities, Planning and Engineering to prepare for this event.
Please report any building damage to the Fix It team at FixIt@uth.tmc.edu.
Two UTHealth Houston systems to undergo upgrades Nov. 2-4
- The content management system used to maintain university websites will be upgraded starting at 8 a.m. Saturday, Nov. 4. The upgrade is expected to take seven hours. Visitors may be redirected to a maintenance page and notice pages loading improperly, slowly, or other abnormalities until approximately 3 p.m. To report any bugs or glitches, contact University Web Services at IT_webcom@uth.tmc.edu.
- ServiceNow will undergo scheduled maintenance from 6 p.m. Thursday, Nov. 2 through 6 a.m. Friday, Nov. 3. During the outage, the IT Solution Center can be reached at 713-486-4848 or ITSolutionCenter@uth.tmc.edu.
